Insurance Support for Boarding Up in Redhill

Insurance support for boarding up in Redhill helps you get your property made safe quickly, while keeping your insurer happy with clear, insurance‑ready paperwork. Whether you’ve had a break‑in, vandalism, storm damage or an accident, we can board up and secure your home or business and provide everything you need for your claim.

We’re a local Redhill team with over 10 years’ experience, covering RH postcodes 24/7. Our technicians are DBS‑checked, fully insured, and focused on non‑destructive securing wherever possible.

Need urgent help with an insured loss? Call 01737 301 082 now.

How We Help with Your Boarding Up Insurance Claim

We are not loss adjusters or legal advisors, but we work alongside you and your insurer to make the process as simple and stress‑free as possible.

Here’s what our insurance support includes:

  • Fast, 24/7 response for emergency boarding up after damage.
  • Clear explanation of what we’re doing and why, in plain English.
  • Insurance‑friendly documentation for your claim.
  • Practical advice on what to keep and what to photograph.
  • Non‑destructive methods used wherever we safely can, to minimise further damage.

We regularly help customers in Redhill, Reigate, Horley, Merstham and across the RH area after burglary, vandalism, storm, fire, flood and accidental damage.

Simple Steps to Make an Insurance Claim After Boarding Up

If you’re dealing with an emergency, your first priority is always safety. Once everyone is safe and the emergency services (where required) have been contacted, these are the typical steps for an insurance claim for boarding up.

1. Make the Situation Safe and Secure

  • If there’s broken glass, exposed edges, or an insecure door/window, call us for emergency boarding up.
  • We’ll attend to board up and secure doors, windows, shopfronts or roof openings, using plywood or OSB with strong, anti‑tamper fixings.
  • For seriously compromised doors, we can install temporary steel doors for short‑term secure access.

Find out more about our core boarding up services in Redhill.

2. Contact Your Insurer

Once the property is safe:

  • Call your insurer as soon as reasonably possible.
  • Report the incident type (burglary, storm, vandalism, fire, flood, impact, etc.).
  • Ask them about:
    • Your excess.
    • Whether you need multiple quotes.
    • Any specific requirements for paperwork or photos.

We’re happy to tailor our paperwork format to what they request, where practical.

3. Get a Police Reference Number (Where Applicable)

For criminal incidents such as burglary or vandalism:

  • Report the crime to the police.
  • Obtain a police crime reference number.
  • Keep a record of the officer’s name/number if possible.

We can note this reference on your invoice or work statement if you wish, but you should always keep the original reference safely for your records.

You can read more about what to do after a break‑in on our post-burglary boarding up page.

4. Document the Damage

Before and after boarding up, we recommend:

  • Taking clear photos and/or short videos of:
    • Damage to doors, windows, frames, locks, shopfronts or roofs.
    • Any visible forced entry points.
    • Wider views that show where the damage is located on the property.
  • Keeping any damaged components (e.g. broken lock parts) if your insurer advises.

We also take time‑stamped photos of the damaged areas and of our completed boarding up work. Copies of these can be supplied on request to support your claim.

5. Keep All Paperwork and Receipts

We’ll provide:

  • An itemised invoice for the boarding up works.
  • A simple work statement describing:
    • What was damaged.
    • What we did to secure the property.
    • The materials used (e.g. 11–18 mm plywood or OSB, anti‑tamper fixings, any temporary steel doors or steel security screens).
    • The date and time of attendance.

You should keep this paperwork together with:

  • Your policy documents.
  • The police reference number (if applicable).
  • Any emails or letters from your insurer.

If you have questions such as “is boarding up covered by insurance” or “how much does it cost to board up a window in Redhill”, your insurer is the best source for policy‑specific answers, while our boarding up prices page explains how our costs are worked out.

What Paperwork We Provide for Your Insurer

To support your boarding up insurance claim in Redhill, we can provide:

  • Itemised invoice
    Including:

    • Attendance date and time.
    • Location address.
    • Description of each area boarded (e.g. front living room window, rear patio door, shopfront pane).
    • Labour and materials clearly separated where needed.

  • Brief work statement
    A simple explanation written in plain language, covering:

    • What we found on arrival (e.g. “ground floor front window smashed, frame intact”).
    • What we did (e.g. “installed 18 mm OSB boarding with anti‑tamper fixings to exterior, avoiding frame damage”).
    • Any important notes (e.g. “structural damage suspected to frame — advised client to contact a builder”).

  • Time‑stamped photos
    On request, we can share:

    • Photos of the damage before we started work (where safe to take them).
    • Photos of the boarded areas once completed.

  • Optional quote or estimate for follow‑up securing work
    If your insurer asks for a quotation for further works (e.g. additional boarding, changes to security), we can provide this separately on request.

We design all paperwork so it’s easy for claims handlers to understand, which helps reduce queries and delays.

Our Non‑Destructive Securing Approach (Explained for Insurers)

Insurers increasingly look for non‑destructive securing so that repair costs stay as low as reasonably possible. Our standard approach is:

  • Use existing frames and fixings where they’re sound.
  • Fix boarding to the strongest structural points while avoiding visible or easily damaged features where possible.
  • Use anti‑tamper fixings that are designed not to be easily removed from outside, reducing the risk of a second loss.
  • Adjust our methods depending on property type (residential, commercial, vacant/void).

Sometimes, a non‑destructive approach may not be possible, such as:

  • Where frames are severely damaged or rotten.
  • Where the structural integrity of the opening is compromised.
  • Where the property is unsafe without deeper fixing into the fabric of the building.

In these rarer cases, we always:

  • Explain what we’re doing and why to the customer.
  • Keep damage to the minimum genuinely required for safety and security.
  • Note it clearly in the work statement, so your insurer understands the reasoning.

You can read more about our non‑destructive methods and materials on our dedicated window boarding in Redhill and door boarding up service pages.

Typical Insurance Situations We Deal With

We support insurance claims every week across Redhill and the wider RH postcode area. Common scenarios include:

Burglary and Break‑Ins

  • Doors kicked in or locks forced.
  • Smashed windows or patio doors.
  • Damage to shopfronts during theft.

We can provide temporary secure doors and robust boards to help secure your property after a break‑in.

Vandalism and Criminal Damage

  • Smashed shop windows or residential windows.
  • Graffiti combined with broken glass or forced entry attempts.

Our team provides fast vandalism boarding in Redhill, including safe glass clean‑up where appropriate.

Storm and Weather Damage

  • Wind‑blown windows or damaged roof lights.
  • Flying debris breaking glazing or doors.

If you’ve suffered weather‑related damage, we can help with storm damage boarding and temporary weatherproofing.

Fire and Flood Damage

  • Boarding up after fire where windows and doors are broken out by heat or by the fire service.
  • Securing flooded properties where swollen frames and doors no longer close properly.

We focus on safety and security only; soot, smoke odour or specialist flood decontamination are outside our scope. Learn more on our fire damage boarding and flood damage boarding pages.

Accidental and Impact Damage

  • Ball or object through a window.
  • Vehicular impact to a shopfront or front wall.

Our accidental breakage boarding service covers both homes and businesses.

Why Insurers and Policyholders Value Our Service

Local, Experienced and Fully Insured

  • Over 10 years’ experience providing boarding up services in Redhill and across the RH postcode area.
  • Public liability insured.
  • DBS‑checked technicians for your peace of mind.
  • Regular work for homeowners, landlords, shop owners, facility managers and property managers.

Material Quality and Secure Methods

We use modern, robust materials appropriate to each job, such as:

  • 11–18 mm plywood boarding or OSB boarding.
  • Strong, anti‑tamper fixings to deter removal from outside.
  • Optional temporary steel doors or steel security screens for vulnerable or vacant properties, particularly where medium‑term security is required.

For longer‑term cases, such as unoccupied homes or empty shops undergoing insurance repairs, our vacant property boarding in Redhill and steel security options may be more cost‑effective than repeated call‑outs.

Insurer‑Friendly Administration

  • Clear, itemised invoices (no confusing bundles).
  • Straightforward statements of work.
  • Time‑stamped photographic evidence available.
  • Willingness to speak with your insurer or loss adjuster about the work completed, if required (with your permission).

What Happens Next?

Whether you’ve already spoken to your insurer or not, you can contact us at any time. Our usual process is:

  1. You get in touch

  2. We secure your property

    • We assess the damage and agree a plan with you on site.
    • We board up doors, windows, shopfronts or roof openings using the most suitable materials and non‑destructive methods where possible.

  3. We document everything clearly

    • We take details and photos.
    • We prepare an itemised invoice and simple work statement designed for easy submission to your insurer.

  4. You submit your claim

    • You send our paperwork, your own photos and your police reference number (if relevant) to your insurer.
    • If they have any technical questions about the boarding up, we’re happy to clarify what was done.

To learn more about how we secure specific parts of your property, see our dedicated service pages, including shopfront boarding in Redhill and roof & skylight boarding.

Insurance & Boarding Up FAQs

Do you bill my insurer directly?

In most cases, we ask you to settle our invoice and then reclaim the cost from your insurer as part of your claim. Some insurers do authorise direct payment arrangements, but this must be agreed in advance. If you’re unsure, speak to your insurer first, then contact our Redhill team to discuss.

Is boarding up covered by insurance?

Many home and business policies do cover emergency boarding up after an insured event such as burglary, storm, fire, flood or impact. However, every policy is different. Only your insurer can confirm cover. We make sure our invoices and work statements are “insurance‑ready” to help your claim go smoothly.

What if my insurer wants a quote before work?

In an active emergency, safety and security come first. Often, insurers authorise immediate make‑safe works without a prior quote. If you’re able to, call your insurer while we’re on the way or on site. For non‑urgent situations, we can provide a quote in advance. See how we explain our costs on our boarding up prices in Redhill page.

Will your boarding up methods meet my insurer’s expectations?

We use industry‑standard methods and materials for emergency property securing, including appropriate plywood/OSB thickness and anti‑tamper fixings. For higher‑risk or vacant properties, we can also install temporary steel doors or security screens. If your insurer or loss adjuster has any specific requirements, we’ll do our best to follow them where safe and practical.

Can you help if my claim is for a shop or commercial property?

Yes. We work with shops, offices, warehouses, landlords, estate agents and facilities managers across RH. Our commercial boarding up in Redhill page explains how we handle RAMS (risk assessments/method statements), out‑of‑hours attendance and ongoing security for business premises.

What information do you need from me?

Ideally:

  • Your name and contact details.
  • Property address.
  • Brief description of what’s happened (e.g. “front shop window smashed by vandalism”).
  • Whether the damage has been reported to the police (for crime‑related incidents).
  • Whether your insurer has given you any specific instructions.

If you don’t have all of this to hand in an emergency, don’t worry — we’ll still attend and help you secure the property.

Need help with an insurance claim after damage to your property?
Call 01737 301 082 or Email us for 24/7 emergency boarding up and clear, insurer‑friendly paperwork.

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